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About Us

Quality Assurance (Product Quality & After-sales Service)

Adhering to the production policy of “Ensuring Product Quality, Manufacturing First-Class Products, and Satisfying Customer Needs”, Chenhong has established a strict quality management system. A professional Quality Control department selects high-quality suppliers, raw materials, and components, conducting rigorous incoming inspections for the quality control at the source. The production process for shadowless lamps follows strict production sterilization and dust-free procedures, implements separation of personnel and material flow, and each production step undergoes inspection by precision testing instruments, ensuring a 100% pass rate for ex-factory inspection and a 100% pass rate for market supervision spot checks.

End-user service is the final link in quality and brand assurance. Chenhong has formed a technical consulting service team focused on “Product Service and Expert Consultation”. It has established offices and after-sales service & technical support centers across the country to provide customers with consulting services on key technical points of medical devices, solving technical problems encountered by users.

The company has established a comprehensive sales network and after-sales installation service network system domestically and in over 50 countries and regions globally. Through cooperation with over 8,000 medical institutions, it brings healthy living to the public and becomes the most trustworthy partner for its clients.

Future Outlook

Chenhong will fully utilize the advantages of its R&D team and marketing team, integrate resources, seize the strategic opportunity of China’s rapid economic development, promote development through innovation, build a first-tier brand, and form a pattern of “joint development domestically and internationally”, aiming to become a first-class innovative medical device enterprise in China. We will continue to explore, advance relentlessly, stimulate creativity, and with better service and better technological products, allow people to easily enjoy the healthy life brought by medical technology.