Technical & Service FAQ

Our group heritage dates back to 1983, originating from a specialized construction foundation. Over 40 years, we have accumulated profound technical expertise and transformed into a National High-Tech Enterprise. Formally restructured in 2014, we now focus on advanced medical device manufacturing with over 30 national patents and a 20,000-square-meter modern production base.

We specialize in high-end solutions for Operating Rooms and ICUs. Our core product lines include LED Shadowless Operating Lamps, Integrated Operating Tables, Medical Hoist Towers (Pendants), and advanced Electric Nursing Beds. We also provide comprehensive furniture solutions for outpatient clinics and elderly care facilities.

Yes. Reliability is our core commitment. Our manufacturing processes and products are certified under ISO 9001 and ISO 13485 (Medical Device Quality Management Systems), and we maintain CE certification for the European market, ensuring our equipment meets the rigorous safety requirements of global healthcare institutions.

As an innovation-driven enterprise, we offer professional technical consultation and customization. We can adapt technical specifications, dimensions, and configurations for medical hoist towers and ICU suspension bridges to fit your facility's specific architectural layout and clinical needs.

Chenhong Medical has a significant global footprint, exporting to over 50 countries and regions including Germany, Australia, the USA, and Southeast Asia. We have established more than 8,000 cooperative networks and maintain over 150 domestic and international offices to provide localized service.

Guided by our "Serving Hospitals" philosophy, we provide professional technical support, including installation guidance and expert consultation. We offer standard warranties on all equipment and lifetime technical assistance to ensure the continuous, safe operation of hospital facilities.